Shipping Policy

At Palace Mart, we are committed to providing a smooth and reliable delivery experience for all our customers. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and important information regarding your purchase.

All orders are carefully processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information so you can easily monitor your package’s journey.

We offer shipping services to customers in the United States and internationally. Estimated delivery times are 5–10 business days for U.S. orders and 7–15 business days for international orders. Please note that delivery times may vary depending on your location, shipping carrier, customs procedures, weather conditions, or other unexpected delays.

Shipping charges are calculated at checkout based on your order details and delivery location. From time to time, Palace Mart may offer special promotions, including free shipping offers.

Customers are responsible for providing accurate shipping information at checkout. Palace Mart is not responsible for delays, lost packages, or delivery issues caused by incorrect addresses, carrier delays, customs processes, or circumstances beyond our control.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so our team can assist you. For any shipping-related questions, please contact us at nextech.education.it@gmail.com.

Thank you for choosing Palace Mart. We appreciate your trust and are dedicated to delivering your products safely and efficiently.